Paraklesis Counselling adheres to the ethical code requirements for professional counsellors concerning personal information of clients, confidentiality, informed consent, and release of information.

Clients are fully informed concerning the confidentiality of their information. They are informed about the therapists’ duty to inform, and client-permission will always be required before any information or reports are released to third parties. However, clients need to take note of the exceptions to confidentiality, and the limitations to online, couples, group, and family counselling.

Paraklesis Counselling places client welfare fundamentally and principally first and foremost in all its counselling services and business dealings. Honouring confidentiality is important to Paraklesis’ efforts to promote the wellbeing of all clients.

Paraklesis commits to the highest levels of professional competence and training. However, student-counsellors must be made aware that counsellor-education has a tendency to evoke personal emotions and includes opportunities to share private thoughts and narratives. In sharing students are reminded that the discussion forums are public forums and that full confidentiality cannot be guaranteed. Student-counsellors are therefore directed to only share as much as they are comfortable in sharing, and not to over-share in the discussion forums.